How to get Help

May 22, 2024 (01:30:37 PM)

This page lists resources for Augusta University students to receive help with their course of studies, in general, for students of the School of Computer and Cyber Sciences, and for this course in particular.

In General

Many resources are available to help you be a successful student:

For Students of the School of Computer and Cyber Sciences

School of Computer and Cyber Sciences Tutoring Center

The School has a tutoring center that can be reached:

ACM Club

The Augusta University chapter of the A.C.M is one of the university’s best resources for Computer Science, Information Technology and Cyber Security students. It provides a platform to network with other students in similar majors, presenting countless opportunities to not only expand the people you know, but also a fantastic place to learn and ask questions. To learn more, you can sign up for the newsletter, or attend one of the subgroup meetings (meeting times and locations are listed on the website).

Other Club Activities

The Augusta University Game Design Club and Girls Who Code College Loop “will be continuing activities in full force this year”. Notifications for upcoming activities will be shared in class alongside school-wide emails.

For This Course


You have three instructors this semester:

  • Dr. DeFrancisco (Section A–D),
  • Dr. Aubert (Section E and F),
  • Jason Weeks (Labs).

Please, refer to your syllabus for their office hours or how to reach them.

Graduate Course Assistant

Jason Weeks:
  • Instructor for CSCI 1301 Labs
  • The best way to contact me is via email or through Discord. I’m fairly active on both, so I should get back to you pretty quickly there. I almost never check Teams and it doesn’t send me notifications, so I will likely miss any messages there.
  • I’m a first year Master’s student, holding a Bachelor’s in CS and a minor in Math, and I’ve been working as a course assistant for over three years. I can’t wait to help out another semester of 1301 students learn to code!

Labs Meeting Times

Labs meet as follows:

Section Day Hours Room Instructor / GCA UCA
E Tuesday 7:00–8:50 pm UH 124 Jason Weeks Anthony Gibson, Jason Gorlich and Austin Coleman
FG Tuesday 7:00–8:50 pm UH 124 Jason Weeks Ashlyn Snyder and Krystal Nguyen
D Thursday 8:00–9:50 am AH E126 Jason Weeks Xavier Mitchell, Nate Schwartz, Marshall Bray
B Thursday 1:00–2:50 pm UH 124 Jason Weeks Daelyn Doughty, Thomas Folger and Ally Price
F Thursday 7:00–8:50 pm UH 124 Jason Weeks Ashlyn Snyder and Krystal Nguyen
A Friday 9:00–10:50 am UH 124 Jason Weeks Hiren Patel, Xavier Mitchell, and Cody Bradley
C Friday 12:00–1:50 pm UH 124 Jason Weeks Elijah Gibson, JoVi Douglas and William Burnley

Commenting Using a Github Account

On this website, if you look below, you will see a box where you can comment. This will require that you create a Github account, which is free and may serve multiple purpose if you intend to study, use, or contribute to open-source projects. The comment can use the markdown syntax (exactly like this resource!), which is also used on websites like stackoverflow and extremely popular!

How to Ask a Question?

It may seems silly, but asking a question “the right way” may not always be easy.

  1. Once you’ve identified your issue, try again from scratch to see if you missed a point.
  2. Go over the instructions, and look in our resources for some meaningful keywords.
  3. Think about how you can describe your issue, what is the shortest route to reproduce it.
  4. If you are still facing difficulties, be detailed and clear about what you think went wrong: if the question is related to computers, specify which operating system, what you have tried, the exact nature of the error message, etc. Screenshots are not always the right way to convey your question: try to be descriptive, and explain what you tried. If you want to refer to a particular lab or lecture, open the corresponding page, look for the closest title, hover over it, and you should see a “§” symbol appears: click on it, you can now share that link so that your interlocutor knows precisely what you are talking about!

And, remember: your instructor(s) knows that you are a student and here to learn, so you should never feel intimidated or assume that everyone knows better than you: many students struggle in this class at times, and you could actually do them all a favor by asking your instructor(s) to go over a particular dimension that they may have overlooked or explained poorly!